Terms of service

OVERVIEW

This website is operated by CarbonFold. The terms “we,” “us,” or similar forms refer to CarbonFold. CarbonFold operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (“Services”). CarbonFold operates on the Shopify platform, which allows us to provide the Services to you.

The following terms, together with the policies referenced herein (these “Terms of Use” or “Terms”), describe your rights and obligations when using the Services.
Please read these Terms carefully, as they contain important information about your legal rights, including disclaimers of warranties and limitations of liability.

By using our Services, interacting with them, or otherwise using them, you agree to these Terms of Use and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you should not use or attempt to use our Services.

SECTION 1 – USE RIGHTS AND ACCOUNT

By accepting these Terms, you represent that you are at least the age of majority in your place of residence and that you have provided us with consent to allow any minors under your care to use the Services on a device you own, purchase, or manage.

To use the Services, including browsing our online stores or purchasing any product or service we offer, you may be asked to provide certain information, such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide in our stores is accurate, current, and complete and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that the color or appearance of a product may differ from what is displayed on your screen due to the device you are using and its settings and configurations.

We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or match what is described or depicted in our online stores.

All product descriptions are subject to change at any time without notice at our discretion. We reserve the right to discontinue the offering of any product at any time and may limit the quantity of any product we offer to any person, geographic region, or jurisdiction.

SECTION 3 – ORDERS

When you place an order, you make an offer to purchase. CarbonFold reserves the right to accept or reject your order for any reason at its sole discretion. Your order is not accepted until CarbonFold confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as CarbonFold may not be able to accommodate cancellation requests after orders are accepted. If we do not accept, modify, or cancel an order, we will make reasonable efforts to notify you by contacting the email address, billing address, and/or phone number provided with your order.

You may return or exchange your purchase only in accordance with our Return Policy. You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions may change without notice. The price of a product or service is the price in effect at the time of order, as stated in the order confirmation email. Unless explicitly stated otherwise, published prices do not include taxes, shipping, handling, customs, or import duties.

Prices listed in our online store may differ from those offered in physical stores, other online stores, or third-party maintained stores. From time to time, we may offer promotions in the Services that may affect pricing and are subject to terms separate from these Terms. In the event of a conflict between promotional terms and these Terms, the promotional terms shall govern.

You agree to provide accurate, complete, and current purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can process your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is truthful, accurate, and complete, (ii) you have proper authorization to use such credit cards for purchases, (iii) your credit card issuer will cover your charges, and (iv) you will pay all charges incurred, including shipping, handling, and applicable taxes, in accordance with the stated prices.

SECTION 5 – DELIVERY

We are not responsible for delivery delays. All delivery times are estimates only and cannot be guaranteed. We are not responsible for delays caused by the shipping carrier, customs processing, or events beyond our control. Once we transfer products to the shipping carrier, ownership and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, videos, and audio, as well as their design, selection, and arrangement, are the property of CarbonFold, its partners, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services only for personal, non-commercial use. You may not copy, distribute, modify, create derivative works, publicly display, publicly perform, republish, upload, store, or transmit any material from the Services without prior written consent. Except as explicitly stated herein, nothing in these Terms should be construed as granting you a license or other rights under any CarbonFold, Shopify, or third-party patent, trademark, copyright, or other intellectual property. Unauthorized use of the Services may violate federal and state intellectual property laws. CarbonFold reserves all rights not expressly granted.

The names, logos, product and service names, models, and slogans of CarbonFold are trademarks of CarbonFold or its partners or licensors. Such trademarks may not be used without the written permission of CarbonFold. Shopify’s name, logo, product and service names, designs, and slogans are Shopify trademarks. All other names, logos, product and service names, models, and slogans appearing in the Services are the trademarks of their respective owners.

SECTION 7 – ADDITIONAL TOOLS

You may be provided access to third-party customer tools as part of the Services, which we do not control or manage and cannot influence.

You understand and agree that access to such tools is provided “as-is” and “as-available,” without any warranties, guarantees, or conditions, and without any endorsement. We are not responsible for any issues arising from or related to your use of optional third-party tools.

Use of optional tools offered via the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and accept the terms under which such third-party service providers offer the tools.

We may also provide new features in the future through the Services (including the release of new tools and resources). Such new features are also considered part of the Services and are subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or maintained by third parties (including any embedded third-party functionality). We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you choose to leave the Services to use such materials or third-party websites, you do so at your own risk.

We are not responsible for any damages or losses related to the use of third-party websites, purchases, or use of products, services, resources, or content on a third-party site. Carefully review the policies of third parties and ensure you understand them before engaging in any transactions. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

SECTION 9 – YOUR RELATIONSHIP WITH SHOPIFY

CarbonFold operates on the Shopify platform, which allows us to provide the Services to you. However, all sales and purchases in our store are made directly through the CarbonFold website. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and CarbonFold, including any injuries, damages, or losses resulting from purchased products or services. You release Shopify and its partners from any claims, damages, and liabilities arising from or related to your purchase and transaction with CarbonFold.

SECTION 10 – PRIVACY POLICY

All personal information we collect through the Services is governed by our Privacy Policy, and certain personal information may also be governed by Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

Because Shopify hosts the Services, Shopify collects and processes personal information from the use of the Services to provide and improve the Services for you. Information you submit to the Services may be transmitted and shared with Shopify and third parties, who may be located outside your country of residence, so they can provide services to you. For more information, see our Privacy Policy regarding how we, Shopify, and our partners use your personal information.

SECTION 11 – FEEDBACK

If you submit, upload to our servers, post, email, or otherwise transmit ideas, feedback, reviews, suggestions, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, modify, reproduce, distribute, and display such Feedback in any media for any purpose, including commercial purposes. For example, we may exercise these rights to use, provide, evaluate, improve, and promote the Services, as well as to fulfill our obligations under these Terms and exercise our rights.

You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives you have received in connection with the Feedback; and (iii) your Feedback complies with these Terms. We have no obligation and will not be obligated to (1) keep your Feedback confidential; (2) pay compensation for your Feedback; or (3) respond to your Feedback.

We may, at our sole discretion, monitor, edit, or remove Feedback that we consider unlawful, offensive, threatening, defamatory, pornographic, indecent, or otherwise objectionable, or that infringes any party’s intellectual property rights or these Terms, but we are not obligated to do so.

You agree that your Feedback does not infringe any third-party rights, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You also agree that your Feedback does not contain defamatory, illegal, offensive, or indecent content and does not contain computer viruses or other harmful code that could interfere with the Services or related websites. You may not use a false email address, impersonate any person, or otherwise mislead us or third parties about the origin of the Feedback. You are solely responsible for all Feedback you submit and its accuracy. We are not responsible for any Feedback submitted by you or by any third party.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

From time to time, the Services may contain information with typographical errors, inaccuracies, or omissions, which may relate to product descriptions, pricing, promotions, offers, product shipping charges, shipping times, and availability. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time, without prior notice (even after you have submitted your order).

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes. You may not use the Services directly or indirectly to:
(a) engage in any illegal or harmful activity;
(b) violate international, federal, provincial, state, or local laws, rules, or regulations;
(c) infringe our intellectual property rights or the rights of others;
(d) harass, exploit, abuse, harm, defame, slander, disparage, intimidate, or threaten our employees or other individuals;
(e) provide false or misleading information;
(f) upload, post, transmit, or reuse any materials not in compliance with these Terms;
(g) transmit or solicit advertising or promotional material, including spam, chain letters, or similar requests;
(h) impersonate any person or entity, or attempt to do so; or
(i) engage in any other activity that restricts or inhibits anyone’s use of or enjoyment of the Services, or that we reasonably believe may harm CarbonFold, Shopify, or Service users, or expose them to liability.

Additionally, you agree not to:
(a) upload or transmit viruses or other harmful code intended to interfere with the operation or use of the Services;
(b) copy, reproduce, extract, sell, resell, or exploit any portion of the Services;
(c) collect or track the personal information of others;
(d) spam, phish, pharm, or pretextively misrepresent yourself in connection with the Services;
(e) use robots, crawlers, scrapers, data mining tools, automated devices or processes, AI tools (such as autonomous agents), or manual methods to access the Services; or
(f) interfere with or circumvent security or authorization features, robot exclusion headers, or other measures used to limit access to the Services.

We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine you have violated any part of these Terms.

SECTION 14 – AGENTS

14.1 This section (“Agent Terms”) applies if you use, permit, deploy, or cause an Agent to be deployed to use or interact with the Services. An “Agent” means any software or service that performs autonomous or semi-autonomous actions on behalf of any person or entity, or following instructions, which can be executed on behalf of a person or using a person’s device without direct supervision.

14.2 No Agent may use or interact with the Services unless it continuously identifies and acts strictly in accordance with the requirements in Section 14.4. Furthermore, no Agent may use Shopify consumer services or interact with them if we have requested that the Agent refrain from access or use.

14.3 We may restrict, including by technical means, whether any Agent may access and use the Services and interact with them.

14.4 Agents must:
(i) in all HTTP/HTTPS requests, indicate that the request is from an Agent and identify the Agent by adding “Agent/[agent name]” to the user-agent string;
(ii) not mask or obscure that access, use, or interactions come from an Agent, including by (a) mimicking human behavior or interaction patterns, or (b) bypassing or completing CAPTCHAs or performing actions intended to distinguish human from computer use;
(iii) respond truthfully to any prompts designed to determine whether interactions are from a human or computer; and
(iv) not circumvent or avoid any measures intended to block, limit, modify, or monitor whether Agents can access Shopify consumer services and how they interact with them.

SECTION 15 – TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion at any time without notice, and you remain responsible for all amounts due through the date of termination.

The following sections will survive any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other terms that by their nature continue after termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

Information provided in or through the Services is for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of such information. Any reliance on such information is at your own risk. We disclaim all responsibility and liability for any reliance by you or any other user of the Services or anyone who may obtain information from its content.

UNLESS EXPRESSLY STATED OTHERWISE BY [MERCHANT], THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THE SERVICES ARE PROVIDED TO YOU “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 – LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER CARBONFOLD, OUR PARTNERS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, NOR SHOPIFY OR THEIR RESPECTIVE PARTIES, SHALL BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOSS OF PROFITS, REVENUE, SAVINGS, DATA, REPLACEMENT COSTS, OR OTHER SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM THE USE OF THE SERVICES OR PRODUCTS ACQUIRED THROUGH THE SERVICES, OR FROM ANY OTHER CLAIM RELATED IN ANY WAY TO THE USE OF THE SERVICES OR ANY PRODUCTS, INCLUDING ANY ERRORS OR OMISSIONS OR LOSS OR DAMAGE ARISING FROM THE USE, PUBLICATION, TRANSMISSION, OR MAKING AVAILABLE OF CONTENT OR PRODUCTS THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless CarbonFold, Shopify, and our partners, affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims, including reasonable attorney fees, arising from (1) your violation of these Terms or referenced documents, (2) violation of law or third-party rights, or (3) use of the Services.

We will notify you of any indemnification claims, provided that failure to notify promptly does not relieve you of your obligations, unless it causes you material harm. We may control the defense and settlement of such a claim at your expense, including attorney selection, but will not settle any claim that imposes non-monetary obligations on you without your consent (which shall not be unreasonably withheld). You will cooperate in the defense of claims, including by providing relevant documents.

SECTION 19 – SEVERABILITY

If any provision of these Terms is held to be illegal, invalid, or unenforceable, such provision shall be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms, without affecting the validity or enforceability of the remaining provisions.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of such right or provision.

These Terms, together with any policies or operational rules related to the Services on this site, constitute the entire agreement between you and us and govern your use of the Services. They supersede all prior or contemporaneous agreements, communications, and proposals between you and us, whether oral or written (including previous versions of these Terms).

Any ambiguities in the interpretation of these Terms shall not be construed against the drafter.

SECTION 21 – ASSIGNMENT

You may not delegate or transfer this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any attempt to do so is void. We may assign, license, or delegate these Terms and our rights and obligations without your consent or notice.

SECTION 22 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Finland.

SECTION 23 – HEADINGS

Headings in this agreement are included for convenience only and do not limit or otherwise affect these Terms.

SECTION 24 – CHANGES TO TERMS OF USE

You may review the latest version of the Terms of Use at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms by posting updates and changes on our website. It is your responsibility to review our website regularly for changes. We will notify you of any material changes to these Terms as required by applicable law, and such changes will take effect on the date indicated in the notice. By continuing to use the Services after such changes are posted, you agree to the updated Terms.